diff --git a/packages/server/modules/auth/services/mailchimp.ts b/packages/server/modules/auth/services/mailchimp.ts
index 4db38f4d0..fbae0cf39 100644
--- a/packages/server/modules/auth/services/mailchimp.ts
+++ b/packages/server/modules/auth/services/mailchimp.ts
@@ -47,25 +47,6 @@ export async function addToMailchimpAudience(user: UserRecord, listId: string) {
   })
 }
 
-export async function triggerMailchimpCustomerJourney(
-  user: UserRecord,
-  {
-    listId,
-    journeyId,
-    stepId
-  }: {
-    listId: string
-    journeyId: number
-    stepId: number
-  }
-) {
-  await addToMailchimpAudience(user, listId)
-  // @ts-expect-error the mailchimp api typing sucks
-  await mailchimp.customerJourneys.trigger(journeyId, stepId, {
-    email_address: user.email
-  })
-}
-
 export async function updateMailchimpMemberTags(
   user: UserRecord,
   listId: string,
diff --git a/packages/server/modules/core/events/userTracking.ts b/packages/server/modules/core/events/userTracking.ts
index a6d90d82c..dfbdcfdb6 100644
--- a/packages/server/modules/core/events/userTracking.ts
+++ b/packages/server/modules/core/events/userTracking.ts
@@ -1,9 +1,6 @@
 import { authLogger, type Logger } from '@/observability/logging'
 import { loggerWithMaybeContext } from '@/observability/components/express/requestContext'
-import {
-  addToMailchimpAudience,
-  triggerMailchimpCustomerJourney
-} from '@/modules/auth/services/mailchimp'
+import { addToMailchimpAudience } from '@/modules/auth/services/mailchimp'
 import { UserEvents } from '@/modules/core/domain/users/events'
 import {
   enableMixpanel,
@@ -37,12 +34,12 @@ const onUserCreatedFactory =
       // Set up mailchimp
       if (getMailchimpStatus()) {
         try {
-          const onboardingIds = getMailchimpOnboardingIds()
-          await triggerMailchimpCustomerJourney(user, onboardingIds)
+          const { listId: onboardingListId } = getMailchimpOnboardingIds()
+          await addToMailchimpAudience(user, onboardingListId)
 
           if (newsletterConsent) {
-            const { listId } = getMailchimpNewsletterIds()
-            await addToMailchimpAudience(user, listId)
+            const { listId: newsletterListId } = getMailchimpNewsletterIds()
+            await addToMailchimpAudience(user, newsletterListId)
           }
         } catch (error) {
           logger.warn({ err: error }, 'Failed to sign up user to mailchimp lists')
diff --git a/packages/server/modules/shared/helpers/envHelper.ts b/packages/server/modules/shared/helpers/envHelper.ts
index 50b2748cb..f16b6e2d8 100644
--- a/packages/server/modules/shared/helpers/envHelper.ts
+++ b/packages/server/modules/shared/helpers/envHelper.ts
@@ -195,16 +195,10 @@ export function getMailchimpConfig() {
 }
 
 export function getMailchimpOnboardingIds() {
-  if (
-    !process.env.MAILCHIMP_ONBOARDING_LIST_ID ||
-    !process.env.MAILCHIMP_ONBOARDING_JOURNEY_ID ||
-    !process.env.MAILCHIMP_ONBOARDING_STEP_ID
-  )
+  if (!process.env.MAILCHIMP_ONBOARDING_LIST_ID)
     throw new MisconfiguredEnvironmentError('Mailchimp onboarding is not configured')
   return {
-    listId: process.env.MAILCHIMP_ONBOARDING_LIST_ID,
-    journeyId: parseInt(process.env.MAILCHIMP_ONBOARDING_JOURNEY_ID),
-    stepId: parseInt(process.env.MAILCHIMP_ONBOARDING_STEP_ID)
+    listId: process.env.MAILCHIMP_ONBOARDING_LIST_ID
   }
 }
 
diff --git a/utils/helm/speckle-server/templates/_helpers.tpl b/utils/helm/speckle-server/templates/_helpers.tpl
index 526adea86..588dee81f 100644
--- a/utils/helm/speckle-server/templates/_helpers.tpl
+++ b/utils/helm/speckle-server/templates/_helpers.tpl
@@ -959,12 +959,6 @@ Generate the environment variables for Speckle server and Speckle objects deploy
 
 - name: MAILCHIMP_ONBOARDING_LIST_ID
   value: "{{ .Values.server.mailchimp.onboardingListId}}"
-
-- name: MAILCHIMP_ONBOARDING_JOURNEY_ID
-  value: "{{ .Values.server.mailchimp.onboardingJourneyId}}"
-
-- name: MAILCHIMP_ONBOARDING_STEP_ID
-  value: "{{ .Values.server.mailchimp.onboardingStepId}}"
 {{- end }}
 
 # Monitoring - Apollo
diff --git a/utils/helm/speckle-server/values.schema.json b/utils/helm/speckle-server/values.schema.json
index 8950ae3e6..b32f507ef 100644
--- a/utils/helm/speckle-server/values.schema.json
+++ b/utils/helm/speckle-server/values.schema.json
@@ -1491,16 +1491,6 @@
               "type": "string",
               "description": "Audience id for the onboarding list",
               "default": ""
-            },
-            "onboardingJourneyId": {
-              "type": "string",
-              "description": "Id of the onboarding journey",
-              "default": ""
-            },
-            "onboardingStepId": {
-              "type": "string",
-              "description": "Id of the onboarding journey step we trigger",
-              "default": ""
             }
           }
         },
diff --git a/utils/helm/speckle-server/values.yaml b/utils/helm/speckle-server/values.yaml
index bc9594b54..483b7813a 100644
--- a/utils/helm/speckle-server/values.yaml
+++ b/utils/helm/speckle-server/values.yaml
@@ -889,10 +889,6 @@ server:
     newsletterListId: ''
     ## @param server.mailchimp.onboardingListId Audience id for the onboarding list
     onboardingListId: ''
-    ## @param server.mailchimp.onboardingJourneyId Id of the onboarding journey
-    onboardingJourneyId: ''
-    ## @param server.mailchimp.onboardingStepId Id of the onboarding journey step we trigger
-    onboardingStepId: ''
 
   migration:
     ## @param server.migration.movedFrom Indicate the URL where the server moved from